FAQs

Attaché is an Australian company that started in 1981 with three staff and no customers, but a strong desire to create the best available software for medium sized businesses. Today we have over 200 consultants and staff, and over 60,000 people in Australia, New Zealand, the South Pacific and South Africa rely on our systems to help run their businesses. Every payday over 500,000 people receive a pay advice from an Attaché Payroll system.

We focus on intelligent business systems, including accounting, payroll, Customer Relationship Management (CRM) and business intelligence for businesses with annual sales of $1 million to $50 million.

Find out more About Attaché.

Attaché offers two main systems — Attaché Accounts All-In-One and Attaché Payroll. The cost varies depending on the number of simultaneous* users who need access.

With Attaché there is no large advance payment or surprises later on. For one low monthly amount you receive the software, all upgrades, helpline support and more. There is no extra cost for additional companies or databases.

With an unconditional 6-month money-back guarantee, we aim to ensure your business benefits before we do.

If you'd like to receive an estimate on price, simply contact us and tell us which system you are interested in and how many simultaneous users you need. Better yet, to find out whether Attaché would offer your business real value, simply request a review.

* With Attaché you only pay for the number of staff who need access to the system at the same time, not every staff member or computer which may need to access it.

We’d suggest starting with a review in your office. This will help you determine whether Attaché offers real value to your business, and it will give you many business improvement ideas you may not have considered possible with your existing systems.

If you prefer, you can request an online demonstration with an Attaché consultant. Simply note your request on the Contact Us form.

The first step is to Contact Us at either our Sydney or Auckland offices. We can provide some initial information and arrange to have one of our local specialist consultants contact you with more details or we can arrange a review.

Most new Attaché clients have moved from MYOB or QuickBooks. You will have your own unique issues, however some common reasons why businesses choose Attaché are to improve their:

• Business intelligence — for up-to-date on-screen management information, and to provide staff access to job-relevant details via customisable dashboards
• Sales — for built-in CRM to see comments, sales history, balances and marketing campaigns, and for improved pricing flexibility and controlled access to discounting
• Stock control — for multiple locations, back ordering, faster picking and delivery, and greater purchasing controls to reduce overstocking
• Expense reduction — for more detailed general ledger reporting and purchasing controls
• Payroll — for unlimited income types and allowances, faster payroll processing, secure email delivery, employee leave analysis, recording workplace incidents, and other HR / OH&S issues
• Security — for more control over what staff can see and do, which reduces the potential for fraud and prevents access to sensitive information
• Multi-user performance — for improved processing and reporting speed, and to remove limits on the number of users
• Reporting — customisable dashboards, flexible general ledger accounts, multiple divisions / consolidation, built-in report designer, and reports library
• Specialist systems — end-to-end solutions including job costing, manufacturing, e-commerce, field sales orders, rostering and more

For more details, we suggest starting with a review. It should help you determine whether Attaché offers real value to your business, and will give you many business improvement ideas you may not have considered possible with your existing systems.

Standard templates help you get up and running quickly. You can then evolve the system over time by customising your dashboards, transaction screens, documents, chart design, reporting and more.

The Attaché Dashboards and Customer Relationship Management (CRM) provide the ideal way to display and update your primary information. For less frequent reports or ad hoc investigation purposes, Attaché provides powerful reporting options including:

• Pre-defined reports with multiple sort criteria and over 5000 variations, drill-down in on-screen reports for more detail, and the ability to save report selections by operator
• Output the standard reports to Excel, Word, email and PDF
• Reports Designer built-in for customised reporting and dashboards, output data, and access to a library of existing customised reports
• Connect other reporting tools or create customised queries to output data by using the ODBC driver

The customisation of Attaché to suit your business is one of the main reasons we recommend a review as the starting point for your evaluation, rather than generic demonstration software.

Attaché Accounts All-In-One provides all the systems a typical medium-sized business requires. However, if your business has additional specialist needs, Attaché provides a range of fully integrated solutions including:

• Job, Project and Time Costing
• Manufacturing, including bills of material
• Solution Builder for customised add-ons

Attaché also works with trusted development partners to provide integrated solutions including:

• Web stores
• Mobility solutions
• EDI and more

Attaché Payroll offers integration with:

• Rostering
• Time and attendance
• HR
• OH&S
• Remote timesheet entry

For details on any specialist requirements, please note your needs on the Contact Us form or call Attaché for more information.

We understand that Accounting and IT students often require information on different systems for your projects. To request student information, simply note you are a student on the Contact Us form.